Terms of service

Company name: SA

Company: Tempora with capital of 3,174,889.74 euros
Headquarters: Rue des Anciens Etangs, 44-46

1190 Forest, Belgium

Telephone number: 02/549 60 60, Email address: info@tempora.be RCS ( or Directory of trades ) of Brussels. VAT n ° BE 0465.174.782.

Individual tax identification number BE 0465.174.782

General conditions of sale for products sold on .Shop Bastogne War Museum.

Date of last update: 12/13/2020.

Article 1 - Object

These conditions govern sales by the company. : Tempora SA Rue des Anciens Etangs 44-46, 1190 Forest., Belgium of souvenirs and gifts.

Article 2 - Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than Belgium, you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Tempora SA

They will be at your expense and are your entire responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.

All orders regardless of their origin are payable in euros.

The company .Tempora SA reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.

The products remain the property of Tempora SA until full payment of the price.

Warning: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders

You can order:

On the Internet: Shop Bastogne War Museum.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare to have perfect knowledge of it.

The order confirmation will be worth signing and acceptance of the operations carried out.

A summary of your order information and these General Conditions will be sent to you in PDF format via the e-mail address confirming your order.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

The payment of your purchases is made by credit card thanks to the secure system: .Shopify Payments.

The card is not debited until the order is shipped. In the event of split deliveries, only the products shipped are debited.

Article 6 - Withdrawal

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return costs are your responsibility.

In the event of exercise of the right of withdrawal, Tempora SA will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment than the one used when ordering.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

The provision of services fully performed before the end of the withdrawal period and the performance of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period.
The supply of goods made to consumer specifications or clearly personalized.
The supply of goods liable to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other articles;
The supply of alcoholic beverages the delivery of which is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
Transactions concluded during a public auction.
The supply of digital content not supplied on a tangible medium, the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.

Article 7- Availability

Our products are offered as long as they are visible on the Shop Bastogne War Museum website and while stocks last. For products not in stock, our offers are valid subject to availability from our suppliers.
In the event of unavailability of product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the Shop Bastogne War Museum website is not intended to sell its products in large quantities. Consequently, Tempora SA reserves the right to refuse orders for more than 50 identical items.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.

In the event of a delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time which has been indicated to you.

In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of article L 138-3 of the Consumer Code.

In the event of deliveries by a carrier, Tempora SA cannot be held responsible for late delivery due exclusively to unavailability of t

Article 9 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by email: shop@bastognewarmuseum.be within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). The shipping costs will be reimbursed to you on the basis of the invoiced price and the return costs will be reimbursed to you on presentation of the supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with the Belgian legislation in force. The responsibility of the company Tempora SA cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

In addition, Tempora SA cannot be held responsible for damage resulting from improper use of the product purchased.

Finally, Tempora SA cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

he customer after several meeting proposals.

Article 10 - Liability

In addition, Tempora SA cannot be held responsible for damage resulting from improper use of the product purchased.

Article 11 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to Belgian law. In the event of a dispute, the Belgian courts will have sole jurisdiction.

Article 12 - Intellectual property

All elements of the .Shop Bastogne War Museum site are and remain the intellectual and exclusive property of .Tempora SA. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of Tempora SA.

Article 13 - Personal data

Tempora SA reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you.

They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose nominative information and personal data concerning you, directly on the website.

Article 14 - Proof archiving

Tempora SA will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.